COVID-19 Message To Customers

“Our top priority is the health and well-being of our clients, employees, and community.


Please call 603-335-2345 or email us at for service.


After careful consideration surrounding the dynamic situation of COVID-19, and out of the utmost caution and concern for our work family and customers, we are making the decision to close our offices effective today and will remain closed to in-person interactions until further notice.

We will continue to monitor and adhere to local, regional, and federal responses and advice to best protect our customers and staff.


At Bernier Insurance, we have taken steps to prepare for disaster and unforeseen business interruptions over the last several years, such as: investing in cloud based technologies which allow our staff to work remotely if needed with minimal disruption to service, utilizing e-signature for any forms which require signatures, and transitioning our phone system to one that allows us to re-route calls remotely. We remain available by phone and email, and any paperwork can be dropped off through our mail slot in the front door of our Rochester office or mailed in.


As always, we remain committed to you, our customers, and to our work family and know that the amazing communities we are all a part of will persevere.


Thank you to you all,


Troy S. Dillow, President”